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Main Office: (518) 731-6161

National Bank of Coxsackie proudly offers its customers VISA Debit Cards1 to connect to their accounts providing them with quick and easy access to their funds.

If your VISA Debit Card has been lost or stolen, see below for instructions on downloading the CardValet App to turn your card off immediately, or call us at::

Monday – Friday, 8:30am- 5:00pm After normal business hours
Call our Main Office at (518) 731-6161 Call 1-800-472-3272

If your VISA Gift Card has been lost or stolen call 1-866-255-9831
If your NBC Credit Card has been lost or stolen call 1-800-545-7899

To activate your new card or change your PIN call 1-800-992-3808

CardValet Logo - Mobile Phone Graphic

Take Control of your VISA Debit Card with CardValet2!

  • Protect yourself against Fraud by establishing location control
  • Help regulate your spending by setting limits
  • Monitor your transactions
  • Review balances
  • Turn your card on or off

All at your fingertips from the convenience of your Smart Phone!

To get started, download3 CardValet from the App Store or Google Play now!

  

 

Mobile Wallet - graphic

Mobile Wallet

Don’t want to worry about having your VISA Debit Card on you at all times? Utilize the Digital/Mobile Wallet on your Smart Phone to make payments in stores or within apps3!

National Bank of Coxsackie’s VISA Debit Cards are compatible with:

To get started, follow the links above depending on what type of phone you use!

Text Alerts

Be alerted to potential fraud on your Debit Card by receiving a text message3 right to your Smart Phone!

  • Alerts can be received 24/7, even if the Bank is closed!
  • Respond directly to the text message whether or not it’s fraud!

To sign up, send us a Direct Message through Online Banking with your valid cell phone number or contact your local branch today!

EMV

Added security for you!

The chip in your NBC Debit Card turns your account information into a unique code which makes it more difficult for fraud to take place! It’s like an added layer of defense!

How to use your EMV card:

EMV Chip Graphic

Daily Limits

Know your limits on your NBC Debit Card:

 

$400 per day cash withdrawal (ATM)

 

$2,500 point of sale transaction (POS)

 

15 transactions per day

 

5 ATM transactions per day

 

All daily limits reset at 3:00 pm EST.

If you’re experiencing an issue or have any questions please contact our Main Office at (518) 731-6161

Traveling?

Be prepared and plan ahead!

Your NBC Debit Card will work at any rental car company for up to $1,500. If you need a rental car while you’re away, try applying for an NBC Credit Card to use to rent your car and to have as a backup!

If you are traveling outside of the United States, please contact your local branch so they can temporarily unblock your card. If you do not do this, your card will not work internationally.

Other blocked vendors include:

  • Kroger Supermarket Stores
  • Smokers Choice
  • Glasses.com
  • Shoebuy.com
  • All international transactions

This is done for your protection and to reduce the chance of fraud against your account.

MasterCard Gift Cards

All National Bank of Coxsackie branches are equipped with MasterCard Gift Cards for you to purchase! These make a great gift for any occasion:

  • Birthdays
  • Anniversaries
  • Graduations
  • Weddings

You can view the balance of your MasterCard Gift Card or instantly upload $20-$750 by calling 1-800-554-2707 or visiting www.transcard.com

 

1Subject to bank approval
2 CardValet is a trademark of Fiserv, Inc. or its affiliates. 3Standard messaging and data rates may apply
3 Messaging, data rates, and internet charges may apply.

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